Privacy Policy

1. Introduction

Avilacode Invoice System ("we", "our", or "us") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store your personal information through our invoice management system.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact details (name, email address, phone number, postal address)
• Business information (company name, ABN, trading name)
• Financial information (bank account details, payment history)
• Invoice and transaction data
• Technical information (IP address, browser type, device information)
• Usage data and system interactions

2.2 Collection Methods

We collect personal information through:

• Direct collection when you register or use our services
• Your interactions with our invoice system
• Third-party integrations (payment processors, accounting software)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and maintaining our invoice management services
• Processing payments and financial transactions
• Communicating with you about your account and services
• Improving our services and user experience
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring system security
• Marketing our services (with your consent)

4. Disclosure of Information

We may disclose your personal information to:

• Payment processors and financial institutions
• Third-party service providers (hosting, analytics, support)
• Professional advisors (lawyers, accountants, auditors)
• Government agencies or law enforcement (when required by law)
• Your authorized representatives or agents

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Overseas Disclosure

Your personal information may be disclosed to recipients located overseas, including:

• Cloud service providers in secure data centers
• Software service providers for system functionality
• Support services in various jurisdictions

We ensure that overseas recipients are subject to privacy obligations substantially similar to the APPs or have entered into contracts requiring compliance with Australian privacy standards.

6. Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on privacy and security practices
• Secure data backup and recovery procedures

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law (typically 7 years for financial records).

7. Your Rights

Under the Privacy Act 1988, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Complaints: Lodge a complaint about our handling of your personal information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the details provided in section 10.

8. Cookies and Tracking

Our system uses cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie settings through your browser, though this may affect system functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our system or by email. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Information

If you are not satisfied with our response to your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au

11. Definitions

Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive Information: A subset of personal information that requires higher protection, such as health information or financial details.

APPs: Australian Privacy Principles contained in the Privacy Act 1988.